Privacy Policy

Okiyama SA de CV Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the online supplement store (hereinafter referred to as the "Site"). PERSONAL INFORMATION WE COLLECT. When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information." We collect Device Information using the following technologies: COOKIES. Here is a list of cookies we use. We list them so you can choose if you want to opt-out of cookies or not. - _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc). - _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider's internal stats tracker to record the number of visits - _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. - cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart. - _secure_session_id, unique token, sessional. - storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access. - "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site. Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit or debit card numbers), email address, and phone number. We refer to this information as "Order Information." When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information. HOW DO WE USE YOUR PERSONAL INFORMATION? We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: - Communicate with you; - Screen our orders for potential risk or fraud; and - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). SHARING YOUR PERSONAL INFORMATION. We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights. As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt-out of targeted advertising by using the links below: - FACEBOOK: https://www.facebook.com/settings/?tab=ads - GOOGLE: https://adssettings.google.com/authenticated?hl=en - BING: https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.info/. DO NOT TRACK. Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser. DATA RETENTION. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. MINORS. The Site is not intended for individuals under the age of 18. CHANGES. We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. CONTACT US. For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at Okiyamamx@gmail.com or by mail using the details provided below: 50 Avenida Izazaga, Mexico City, DF, 08060, Mexico. The Okiyama SA de CV store on the website www.okiyama.com.mx with identification number OKI080617BT1 based in Mexico City processes personal data provided by the User to fulfill and additionally confirm the Terms and Conditions, to process orders and shipments online, and for the necessary communication during the period established by law.

Recipients and processors of personal data

The third parties that process personal data of the Customer are subcontractors of the Controller. The services of these subcontractors are indispensable for the successful fulfillment of the purchase contract and online order processing between the Controller and the Customer.

The Controller's subcontractors are:

Webnode AG (online store platform);
Shipping company;
Google Analytics (website analysis);

Customer rights

In accordance with the Regulation, the Customer has the right to:

1. Access personal data;

2. Rectify personal data;

3. Delete personal data;

4. Object to the processing of personal data;

5. Data portability;

6. Withdraw consent to the processing of personal data in writing or by email sent to: Okiyamamx@gmail.com;

7. File a complaint with the supervisory authority in case of suspected violation of the Regulation.

Personal data security

1. The Controller declares to take all necessary technical and organizational precautions for the protection of personal data;

2. The Controller has taken technical precautions to protect the data storage areas, in particular to secure access to the computer with a password, use antivirus software, and maintain regular computer updates.

Final provisions

1. By placing an electronic order on the website www.okiyama.com.mx, the Customer confirms being informed about all the conditions of personal data protection and accepts them in their entirety;

2. The Customer agrees to these rules by checking the box in the order form;

3. The Controller may update these Rules at any time. The updated version must be published on its website.